Frequently Asked Questions
How will I receive my download(s) after purchasing?
You will recieve an email with your download immediately after purchase.
How do I access the download(s)?
Upon purchase, you will receive a .PDF file which will take you to access your download. After you download the files, you will need to unzip them. On Mac, you can just double click to unzip and on Windows you can right-click to select Extract All, and then follow the tutorial videos. If your PC doesn't already have an unzipping program, you will need to download something like https://www.7-zip.org/
I haven't received my download(s)?
If you didn’t receive an email after ordering please check your spam or promotions tab.
If it isn’t there please contact us: email@example.com
I’m having trouble downloading my file(s). What do I do?
All downloads are initially sent as .PDFs to avoid timing out issue. Once you have download your .PDF file, open it and click "Click here to download" to access your files.
If you are still expieriencing issues, do not hesitate to contac us: firstname.lastname@example.org
What payment methods do you accept?
AKV Studios accepts all major credit cards, PayPal, Google Pay, Apple Pay, Meta Pay, Shop Pay & Venmo.